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Technical service

If you need any kind of technical assistance you just have to send an email to with:

  • Full name
  • Order / invoice number
  • Brief description of the problem.
  • Our customer service will answer you in a couple of hours and send you an email confirming the following steps.

The manufacturer in most cases is the responsible for sending an official technician to your home.
On the other hand, we will make sure that the manufacturer contacts you in less than 24 hours, and, within a maximum period of 3 business days, provide us with the best possible solution for you.